Updating your check in and check out times

Modified on Mon, 24 Jan 2022 at 12:33 PM

If you go to Administration > Property in Hop there is a section on this page called 'Property Details' approximately half way down the page. Once here, look for the

There are four boxes to complete here:

Minimum Check In Time → This is your "check in from..." time
Check In Time Until → This is your "check in until..." time
Check Out Time → This is your "check out from..." time
Check Out Time Until → This is your "check out until..." time

Once you have updated this, press the blue Update Details button at the bottom of this section to save your changes. The new times will be immediately visible on your Booking Engine and also on your confirmation emails if you use the relevant Custom Fields on your templates to pull this information through.

Depending on which fields you fill will depend on how it is displayed on the booking engine. Please see the examples below to assist you in how you want to display.

All fields filled in:

Minimum Check In Time and Check Out Time:

Check In Time Until and Check Out Time Until:

Check In Time Until and Check Out Time:

Minimum Check In Time and Check Out Time Until:

* Please note if using Hop Cast for Paperless/Self Check In or a guest is using the HopApp to check in, they will not be allowed to check in before the time set here.