Is there a way to “switch off” the booking engine after a certain time of day?

Although the booking engine cannot be switched off overnight, it can be configured to prevent same day bookings being made after a certain time. To use this functionality, please action the following:

• Go to Administration > Booking Engine
• Scroll down the screen until you get to Same Day Booking Time Restrictions
• Tick the box to enable the restriction and key in a time (GMT)
• Provide a suitable message in the text box (e.g. Please call us direct to book a room for this evening)
• Click Update Settings to save your changes

If a guest tries to make a booking through your website after the time specified here, they will not be able to do so. Instead, after selecting a room type or rate plan, they will see the message you typed in the text box above and will be displayed in a red field on the Booking Engine, as shown below: 

You should also remember to update your check-in start and end times so that they are displayed to customers making a reservation on your booking engine:

• Go to Administration > Property
• Scroll down the screen until you get to the Property Details section.
• Add or update your check in times, as needed.
• Click Update Settings to save your changes.