How to update a Reservation with several Rooms in one click?

Modified on Tue, 6 Aug at 1:16 PM


If a reservation contains several rooms, you can update all of them in one go if a change is required. To do this, go to Reservations > Manage Reservations and locate the booking using the date filters or search box at the top of the screen:



Once you have done this, click on the drop-down arrow next to the reservation number and select 'Edit Reservation' from the list:



Once the next screen has opened up, click on the +Bulk Update Reservation Items tab across the top:

 


Here you can change various aspects of the reservation such as the arrival and departure dates, rate plan, services, extras and notes. Simply tick the box next to the element of the booking you wish to modify, make your amendments and then press the 'Apply Changes' button at the bottom of the screen to save. By doing this, all of the associated reservation items (i.e. extra rooms) will be updated in one go. 



 

Please note if there are different arrival dates for some rooms, certain changes cannot be done in bulk and you will need to update them individually. An onscreen message will pop-up if this is the case.

 

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