Recording the Estimated time of Arrival & Departure

Modified on Mon, 11 May, 2020 at 11:30 AM

Ability to add Estimated Time of Arrival & Estimated Time of Departure (ETA/ETD) to a Reservation

We have added the ability to capture the ETA/ETD when entering a reservation in HOP.  This is not mandatory so if you would like to use this feature, you will need to go to Administration – Property to turn the ETA/ETD setting on.

Once this is turned on, you will see the date/time picker when adding a new reservation.

If you don’t know the ETA/ETD, leave it at the default. You can enter the time at a later stage by going into edit reservation:

When ETA/ETD are entered, they will display in the hover over in Room Schedule view, you can also add these fields to be printed on your Guest Registration cards and the ETA will be displayed  in Housekeeping – Room Status:

*For group reservations, first enter the reservation, you can then edit the reservation in Manage Reservations to enter the ETA/ETD for the booking. If each room is arriving at different times then just edit from the Reservation Item (RESX).

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