Recording the Estimated time of Arrival & Departure

Ability to add Estimated Time of Arrival & Estimated Time of Departure (ETA/ETD) to a Reservation

We have added the ability to capture the ETA/ETD when entering a reservation in HOP.  This is not mandatory so if you would like to use this feature, you will need to go to Administration > Property and scroll down to Property Settings to turn the ETA/ETD setting on as highlighted below. Ensure you click 'Update Settings' when you have ticked the checkboxes, to save. 

Once this is turned on, you will see the date/time picker when adding a new reservation.

If you don’t know the ETA/ETD, leave it at the default. You can enter the time at a later stage by going Manage Reservations and clicking the down arrow next to the RES number and into edit reservation, then +bulk update reservation items as below. Remember to click 'Apply Changes' button at the bottom of the page once updated. 

When ETA/ETD are entered, they will display in the hover over in Room Schedule view as below: 

You can also add these fields to be printed on your Guest Registration cards and the ETA will be displayed in Housekeeping > Room Status. 

*For group reservations, first enter the reservation, you can then edit the reservation in Manage Reservations to enter the ETA/ETD for the booking. If each room is arriving at different times then just edit from the Reservation Item (RESX).