Printing or Emailing an invoice

Find the booking by entering the name of the guest/booker or the reservation number on the Reservations > Manage Reservations screen. Next to the RES number, click on the little arrow pointing down and select "Print Invoice", "Print Invoice including Additional Info", "Email Invoice or "Email Invoice including Additional Info" as needed. If selecting the latter options, the invoice will be sent straight away to the email address associated with the reservation (guest/booker/company).

If you attempt to email the invoice to the guest/booker and you receive the below error, this means you haven't added an email address when creating the booking or individual. You can add the email after a booking has been made by clicking the down-arrow next to the RESX number, then "Edit Item" and click directly onto the guest name box and "Edit User". There you can add the email address and click "Save". 

Further invoice options (e.g. Pro-Forma Invoice) are available by selecting "View Transactions" from the reservation drop-down menu and then clicking on the relevant one:

Please note that you can set up your own email templates for sending invoices by going to Administration > Email Templates so that they contain your company branding and choice of words. If not, Hop will use its default email template.