Confirming a Provisional Booking

To confirm a provisional booking go to Reservations >Manage Reservations and search by entering the name of the guest/booker, the RES number or the arrival date. Next to the RES number, click on the drop-down arrow and select “Confirm Reservation” from the drop-down menu. A green success pop-up message should appear in the right corner which means the reservation has been confirmed. 

If the reservation is for multiple rooms and you need to confirm one room at a time, please click the + sign to the left of the RES number to expand the details (this will turn into a minus once clicked as shown below) and this will open up the different rooms attached to he booking. Then click on the drop-down arrow next to the RESX number when it has opened up. Here you will see an option to "Confirm Room". 

Alternatively, if you have created a group booking and have made this via the Group Reservations page, you can confirm this two different ways. By either clicking the down-arrow next to the GRES number (Group Reservation number) and choose 'Accept Quotation'. 

Or if you click the down arrow next to the GRES number and then choose 'Edit Reservation', this will open up the booking on the Manage Reservations page. You would then click the down arrow next to the RES number and 'Confirm Reservation' and this will confirm all of the rooms linked within that group booking.