How to set up an event to sell through Hop Shop

Modified on Tue, 20 Aug at 11:51 AM

You can set up an event to be sold online through the Hop Shop.

To do this go to Shop > Product Categories to create a product category.

Then go to Products to add a price to the event ticket and link your Articles, so it all gets charged back to the correct revenue groups. When you add multiple Articles, you will need to add a percentage of how much you want to charge back to each group, it will then change the Amount column automatically. Ensure you fill out the fields and add in inventory for how many event tickets you wish to sell.

Then create an event in Events and Save the event. Then go into Manage Events and click the down arrow next to the event name and choose 'Manage Event for Shop'.

You will then see the screen below. Ensure you click the checkbox at the top - 'Can Book Event Via Shop?' and fill out the fields below. You will need to make sure you have created a 'Shop invoice email template' in Email Templates in Administration so you can attach it here. Add in your product (your ticket) and product price, then click 'Save'.

Then create a slot window for the event in Shop > Slots Setup and click +Add button. When setting up your window select Order Type as Events and select the event you wish to link it to at the bottom.

Add in the 'from date' when you want this to be bookable, then add your timings in underneath for when it can be booked on Shop and a maximum number of orders and guests. Ensure you click +Add button on the right, when you add your slot or you will receive an error message to add at least one window.

Once you have completed this, if you have a live event ticked as sellable through the Shop, when customers go to your Shop they will see 'Book An Event' as one of your order types:

You can then see who has booked the event in the 'Slots and Orders' tab within the event and all transactions will show on the House Account linked with the event - so ensure you did not tick 'Do not create a House Account' checkbox when creating the event.

Here is where you will see the slots and orders on the event. When you click 'Manage Event for Shop' on Manage Events.

You can add an order yourself to the event if you have a guest phoning up to book or in person, by clicking +Add order to slot button on the page above. You will then need to fill out the name, surname and email fields or if they have stayed with you before add them in the Booker field. Add in the number of tickets and any additional info if necessary and click Save.

You will then be able to check your orders under the order column, along with the bookers' info and if they have paid or not.

Please note if you have future events, you will need to make sure you update the maximum number of days for booking to be long enough to reach the event date. This setting is in Shop > Configuration as shown below: