Error message when sending an event confirmation email

Modified on Mon, 24 Jan 2022 at 09:14 AM

If you receive the following error message when trying to send a confirmation email for an event, it is likely that event emails have been disabled in your Hop system:

To re-enable them, all you need to do is go to Administration > Property and scroll down to 'Property Settings'. Once here, just look for the checkbox shown in the below image, un-tick it and then press the blue 'Update Settings' button at the bottom of the section to save your changes.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article