Error message when sending an event confirmation email

Modified on Mon, 24 Jan, 2022 at 9:14 AM

If you receive the following error message when trying to send a confirmation email for an event, it is likely that event emails have been disabled in your Hop system:

To re-enable them, all you need to do is go to Administration > Property and scroll down to 'Property Settings'. Once here, just look for the checkbox shown in the below image, un-tick it and then press the blue 'Update Settings' button at the bottom of the section to save your changes.

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