Can I change the room rate on a historic reservation?

Modified on Tue, 6 Aug at 10:52 AM

Once the overnight accommodation charge has been posted you cannot override the rate.

 

If the guest was charged too little you would then need to add a transaction charge for the outstanding balance by clicking "Add Transaction" select the transaction type as "Charge" add a description and select the article for your accommodation revenue".




If the guest was charged too much then you would need to add a discount transaction to clear the outstanding balance. 

 

To do this click "Add Transaction" and select the Transaction Type as "Discount" you have the option to add a discount value.




 

Or you can choose a percentage by ticking the "Apply a percentage discount".





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