When creating a reservation there is an option to add notes relevant to the guest. These notes are useful for many reasons, such as; hotel to collect payment, paid in advance or guest needs a room to get changed in as arriving early for wedding etc.
These notes are created when you make a new reservation and on the first page (Details page).
Once the reservation is made these notes are viewable from the Room Schedule and the Arrivals Report.
In the Room Schedule if you double click on the reservation a pop-up box will appear and the notes you have added will be displayed along other information.
On the Arrivals Report you can view them by hovering your mouse on the 'i' button. They are included on the downloaded reports in both PDF and CSV. There is also the option to just download the notes only in PDF.
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