The booker name on the event has been changed but the old name is still on the house account.

If for any reason you need to change the lead booker on an event, this will not automatically change the name on the house account that is associated to the event.

Therefore, you will need to change the name on the house account to update it. To do this you will need to go into house accounts and locate the correct one. Click on the down arrow next to the house account number and choose 'Edit House Account'.

When you have done that, you will see the Booker name, click the red cross next to the name to remove it and then start typing the new Booker's name into the Booker field. The name should pop up below once you start typing. Just click on the name and then make sure you click save. Any correspondence you then send, will be in the new name.