Can I revert charges on a House Account linked to an event?

Modified on Thu, 15 Aug at 9:47 AM

You can indeed reverse charges for an event if you have sent them to the House Account in error. To do this, go to Events > Planner or Events > Manage Events and locate the event that you need. 
 

Within the event itself, scroll to the bottom of the 'Details' tab and, if the charges have been charged you will see the option to 'Revert Charges on House Account' as highlighted below. If this button says 'Charge Event to House Account' then this means you haven't yet charged the event, and you don't need to worry. 


 

 

When you click 'Revert Charges on House Account' a pop-up will appear asking you for a reason for reverting the charges. Choose your reason and click the 'Revert Charges' button.
 

Clicking this button will void them from the House Account and allows you to re-send them again, on the correct date. 


 

 

 


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