Generally, we recommend that you do not charge an event to its House Account until the day of the event itself. This is to allow for any last minute changes. By charging the event on the day it will help ensure that your revenue reporting is accurate. To charge the event to the House Account, if you go to edit the event (by clicking the down arrow next to the event name on Manage Events) and scroll down to the bottom of the first page, you will see the box highlighted below 'Charge Event to House Account'.
If however the event is charged to the House Account by mistake you can now reverse it by going into the event and scrolling to the bottom, selecting the highlighted option shown below 'Revert Charges on House Account'.
You will be prompted to select a reason for doing this before you can revert the charges.
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