If a Group Reservation is set as type 'Individual', emails are sent directly to guests. Therefore, if there are no guests on the reservation, the email fails to send:
The way around this is therefore to always ensure that you are selecting the correct 'Group Reservation Type' when you create a Group Reservation. If you need to send out an email confirmation for a reservation that you have already created (e.g. to the organiser) then you can temporarily add them as a guest and as long as they have an email address you will be able to send the confirmation.
The 'Tour Group or Corporate' reservation type, will send to the booker/organiser, the one that you will have put as the main booker name as shown below.
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