Adding a company name onto an invoice

Modified on Mon, 12 Aug at 10:14 AM

If a guest who has already checked out needs their company's details adding onto their invoice, please follow the steps below:

 

  • Go to Reservations > Manage Reservations and locate the booking.
  • Click the drop-down menu next to the reservation (RES) number and select Edit Reservation. 
  • Search for and select the company name in the Account field, or click the + button to add it in if they do not already exist in your system.
  • Press Save to confirm your changes
  • You can now resend the invoice or print it off showing the company.

A screenshot of a computer

Description automatically generated

 

An alternative quick fix method of doing this would be as follows:

  • Go to CRM > Individuals and search the customer's name
  • Click the drop-down menu next to their surname and select Edit Individual
  • Go to the Contact tab on the left-hand side of their profile
  • Add the company details into the address field and press Save
  • You can then re-send the invoice or print it off and it will now be addressed to the company instead

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