If a guest who has already checked out needs their company's details adding onto their invoice, please follow the steps below:
- Go to Reservations > Manage Reservations and locate the booking.
- Click the drop-down menu next to the reservation (RES) number and select Edit Reservation.
- Search for and select the company name in the Account field, or click the + button to add it in if they do not already exist in your system.
- Press Save to confirm your changes
- You can now resend the invoice or print it off showing the company.
An alternative quick fix method of doing this would be as follows:
- Go to CRM > Individuals and search the customer's name
- Click the drop-down menu next to their surname and select Edit Individual
- Go to the Contact tab on the left-hand side of their profile
- Add the company details into the address field and press Save
- You can then re-send the invoice or print it off and it will now be addressed to the company instead
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