How do I split a transaction?

Modified on Thu, 23 Mar, 2023 at 1:23 PM

How do I split a transaction?

You can split a transaction (charge or payment) on any transaction screen (i.e. for Reservations as well as for House Accounts). On the transactions screen, in the “Payment” column, simply click the drop-down menu, indicated by the arrow pointing down, next to the transaction and click “split” as shown here:


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Please be aware that splitting transactions can impact historical reports so ensure that your Accounts department is aware of this. Please also note that credit card payments processed through Hop cannot be split (offline cards are fine, however) and nor can External Payments. 

If you split a logged payment, you can select the payment method for the split amount (e.g. if a guest would like to pay in part by cash and in part by bank transfer) and either split an amount by a percentage of the original amount, or enter a specific amount in the respective field:


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The 'Original Transaction Amount' at the top will change as you enter either your chosen percentage or pound amount. Once the figures have been entered, choose the payment method of the secondary transaction and then press Save.





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