How do I set up multiple SMTP servers?

Modified on Wed, 14 Aug at 12:36 PM

Multiple SMTP servers can be used for sending your emails to guests using different 'From' email addresses. For example - you may want to send your reservation confirmations from reception@myhotel.com and your follow-up emails from feedback@myhotel.com.

 

To add these please go to Administration > Smtp Servers and tick the box 'Use own SMTP Server?



Fill in the details required and click 'Update Settings' to save.


Once you have done this you can add another by clicking +Ads button.




After configuring the settings for each of your email addresses and making sure they have been saved, go to Administration > Email Config and select the correct server name for your confirmation emails:



Finally, go to Administration > Email/SMS Content and choose the correct server name/s for your pre-stay, post-stay and provisional booking reminder emails, as needed:



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article