How do I set up multiple SMTP servers?

Modified on Tue, 18 Jan 2022 at 11:33 AM

Multiple SMTP servers can be used for sending your emails to guests using different "from" addresses e.g. You may want to send your reservation confirmations from and your follow-up emails from

To access this feature, please go to Administration > Smtp Servers on the Hop menu bar and press the +Add button in the top right corner of the screen:

After configuring the settings for each of your email addresses, click Save. Next, go to Administration > Email Config and select the correct server name for your confirmation emails:

Finally, go to Administration > Email/SMS Content and choose the correct server name(s) for your pre-stay, post-stay and provisional booking reminder emails, as needed:

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