Setting up Custom Emails

Modified on Mon, 9 Jan, 2023 at 4:22 PM

Custom emails are emails that can be sent from either the RES (reservation) or RES (room) and you can create as many as you like, as the title says  you can customize these as you see fit for different types of customers or clientele. For example if you offer promotions through a third party you can set up an custom email to send to any guest that books using the promotion.

To create a custom email go to Administration > Templates. Click + Add.

Select the Template type as either Reservation Level Manually Triggered (to send from the RES) or Room Level Manually Triggered (to send from the RESX).

Graphical user interface, application, Word

Description automatically generated

Give it a name and create your template with whatever information needed making sure you click Save when finished. You can click Show Preview at any time to see how the template looks. Once created this will show as a selectable template if you click on Send Custom Email in Manage Reservations.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article