Deleting/Deactivating card details from a Reservation or House Account.

Modified on Tue, 12 Dec 2023 at 06:29 PM

You can't delete but you can now deactivate card details from a reservation as long as a payment has been taken from the card. To do this, go to Reservations > Manage Reservations and find the reservation you would like to deactivate card details on. Click on the dropdown arrow next to the reservation number and click on view transactions. Click on the down arrow next to the card details and select deactivate credit card. See image below for reference. 

For the following payment gateways, the actual card token will be deleted with the payment gateway:

  • SagePay
  • Stripe

Please note: Any deactivated credit cards will not be available for future transactions or refunds.

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