Reservations - In House Breakfasts

Modified on Mon, 4 Dec, 2023 at 2:46 PM

This feature gives you the option to check in guests for breakfast or, if breakfast is not included in the room rate already, add it to their bill there and then. Go to Reservations > In House Breakfasts to see a list of today's In House guests and filter them by those who have breakfast included in their rate and those that do not by clicking on the ‘Is Breakfast Included’ button at the top of the screen. You then simply need to click on 'Check in Guests’ to mark them down as having attended the restaurant for breakfast or 'Charge Breakfast' to add it onto their reservation in one click.



You can also see and guest allergies listed on this report that has been recorded in Hop.

 

In order for this feature to work successfully, you need to go to Administration > Property and ensure that you have added the breakfast article/s into the 'Articles for In House Breakfast Report' field in the 'Property Settings' section, so that HOP can identify those reservations whose rate plan has a breakfast article attached to it.



 

 

If you have team members (e.g. restaurant staff) that need to be able to carry out this task and only this task in HOP, a new activity has been added to the Users > Manage Users area so that you can create/amend their permissions as needed.



 

Please note that this screen is designed to be a live snapshot of the current day's reservations. If you wish to see which guests have breakfast included in their reservation for any other date, please use the Reservation Articles report, which you can read about here.

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