Report discrepancies

Modified on Mon, 11 Jan 2021 at 11:35 PM

It is important to remember that if you check your reports at, say, 22:30 it is entirely possible that further transactions may still be posted. We therefore recommend that you wait until the night audit for the day has run before checking your finance reports or, if you are checking them "live", that you check your figures again the next day. 

Please also remember that your historical reports will change if you make changes to historical data, such as:

  • Voiding a transaction for a stay or event in the past
  • Refunding a transacation for a stay or event in the past
  • Changing the date of a reservation/house account (this is important, as the date that revenue is accrued is based on the stay date or event date)

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