The Refund report shows all refunds that have been processed within the system.
You can search by Reservation Number, Name and Date Range. You can click on any of the column headers to filter your results to suit.
It displays the date the refund was applied, reservation details (RES number and Guest/Booker name), reason for the refund, the amount and the user that granted the refund.
The reasons are determined by the user, when they put the refund through, a pop-up message will appear with a list of reasons to choose why they're processing a refund (the reasons are customisable in Administration > Option Sets).
You can download this report as a PDF or CSV.
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