Finance Reports - Refunds

Modified on Tue, 3 Sep at 4:51 PM

The Refund report shows all refunds that have been processed within the system. 

 

You can search by Reservation Number, Name and Date Range. You can click on any of the column headers to filter your results to suit. 

 

 

It displays the date the refund was applied, reservation details (RES number and Guest/Booker name), reason for the refund, the amount and the user that granted the refund. 


The reasons are determined by the user, when they put the refund through, a pop-up message will appear with a list of reasons to choose why they're processing a refund (the reasons are customisable in Administration > Option Sets). 

 

You can download this report as a PDF or CSV.  

 

 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article