CSL Updates - Unlinking/Voiding Transactions on the CSL

Modified on Mon, 17 Jun at 1:50 PM

There may be cases where you need to move or unlink payments on an account or credit notes as they were added in error or need to be moved to a different activity. 

In this example we will unlink the credit note. 

You can see this invoice has been settled, if we unlink the credit note this will move the credit note to a different transaction line and unsettle the invoice. 

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The balance for the invoice has now been updated to £100 and is now showing as unsettled.

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If we void a credit note this will reflect back onto the original reservation. 

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