Double Charges - Clover

Modified on Tue, 3 Sep at 12:10 PM

If you see two charge postings in hop from Clover, please first check if the user has attempted to charge from clover twice this can happen if the user has not waited for the charge to process from clover and instead they press the back button and attempt to process the charge again.


This in turn sends the request twice and creates the charge posting again in hop you will then need to void one of the charges from hop. 



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