Product Release - 09.10.2018

Posted over 6 years ago by [email protected]

[email protected] Admin

- Live Chat

- Car Registration Field added

- Number of Adults/Children added

- Show unallocated Reservations

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HOP Release ....pdf
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[email protected] posted over 3 years ago Admin

Hi Minty,

The reservation balance is the balance sitting on the over-arching booking itself, whereas the room balance is the balance for each room on a reservation.

This allows for charges to be sent to either the reservation or the room, and is particularly useful when the person who made the booking is not necessarily paying for all costs. For example:

A business traveller whose company is only paying for accommodation and therefore needs one invoice sent to their employer - the reservation balance - and another sent to themselves for additional food and drinks - which can be placed on the room)
For group reservations (e.g. each person is paying for their own stay and therefore all charges need to be sent to the relevant rooms).

In both of the above scenarios, it is preferable to configure the reservation so that the charges are split in this manner otherwise on check-out you will find that there is only one large invoice to deal with...

Please contact [email protected] if you have any further questions about this.

Kind regards,

Hop Support

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Minty posted over 3 years ago

WHAT IS THE DIFFERENCE BETWEEN RESERVATION BALANCE AND ROOM BALANCE

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