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Good Morning,
Could I possibly request the ability to "Undo No-Show" in Hop?
This would be extremely helpful for when a guest arrived after night audit, I am fully aware this would then be a new days business which is fine but allows for a little more flexibility.
Thank You
1 Votes
2 Comments
JuliaA posted over 2 years ago
Hello,
In addition to the request above, could we please include the request for a "Undo No Show" option in the drop-down menu, similar to Undo Check In?
We are quite flexible and if a guest wants to rebook a reservations that was marked as No Show for a future date, we'd prefer to reinstate the reservation and move it. Currently we have to create a brand new RES, which means we lose the history, notes, etc.
Thank you,
Julia
0 Votes
help@hopsoftware.com posted over 3 years ago Admin
Hello,
We have written an article on what to do in this scenario, which you can find here.
If you think that this would be better as a standalone option in the drop-down menu, though, please let us know
Kind regards,
Hop
0 Votes
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